Disability Management Employer Coalition
Crisis Care Network chairman, Bruce Blythe, will be co-presenting at the DMEC conference in San Diego, CA August 1-4, 2010.
The Business Case for Workplace Critical Incident Response: A Literature Review and Some Employer Examples
Authors: Mark Attridge, PhD and Bob VandePol, MSW
This article reviews the research literature on the business value that can be achieved when employers and organizations offer critical incident response (CIR) services. CIR services are frequently provided as requested by corporations, insurers, and as a specialty service from Employee Assistance Programs (EAPs). There is a significant body of applied research conducted over the past 20 years worldwide that offers considerable empirical evidence to support the clinical effectiveness of CIR and related "psychological first aid" kids of workplace services. In contrast, there are far fewer research studies available to examine the business case for CIR. A search of the literature obtained a small number of employer case studies conducted in the 1990s and (Read More)

