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Critical Incident Response Threat of Violence Consultation and ServicesWhat Our Customers Say:
In 2004, our company in partnership with Crisis Care Network implemented a crisis intervention program to respond to all events involving workplace violence. . . .As a result …, 86% of our employees who are involved in robberies immediately return to work with no loss of time from work. Only 6% of employees in robbery events have become workers compensation disability claims if crisis intervention contact is made within 2-24 hours post event. Significantly, these workers compensation claims were 15% less costly…. The ROI of an effective crisis intervention program is dramatic and has resulted in annual savings in the high 6 figure range relative to direct costs alone.
-VP of Risk Management Nationwide Retailer
Critical Incident Response
Respond On Site
One to One: Individuals develop personal return-to-work and life strategies within a confidential setting.
Small Groups: Employees with similar experiences renew the bonds of community, normalize reactions, and are equipped with a recovery plan.
Large Groups: Specialists help leaders communicate across the organization with topics like stress management techniques, how to communicate with your children, and more.
Managers: Managers learn to recognize typical reactions to crisis and behavioral warning signs, and to develop strategies that facilitate recovery.
Families: Specialists meet with families to strengthen this support group.
Respond Telephonically
TeleReach: Counselors place outbound support calls to employees on behalf of their employer or their EAP to help facilitate return to work/life strategies.
TeleSupport: Employees can call 24/7/365 and speak to a trained counselor on a completely anonymous and secure line.