Best Practices in Critical Incident Response for the Workplace - On Site

On Site Program Summary

• Overview of trends in the occurrence of critical incidents
• Understanding how to serve in a consulting role
• Organizing response to incidents in the workplace
• Mass disaster and cultural competency
• Promoting resiliency and self care

Typical Agenda

Objectives

• Know how to effectively and professionally manage a consulting relationship with an employer seeking critical incident response services.
• Know what to avoid in the delivery of critical incident response services.
• Understand how to conduct on site critical incident response services including small and large group briefings for employees.
• Understand how to provide organizational consultation with respect to critical incidents.
• Recognize key issues in planning a large scale response to critical incidents in the workplace.
• Effectively apply Psychological First Aid (PFA) principles in an organizational setting.
• Understand how to work as part of a multi-disciplinary incident response team.
• Exercise cultural competence in the delivery of critical incident response.
• Understand how to manage confidential information while assisting individuals at the request of their employer.