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Perhaps there is nothing so terrifying as powerlessness.
We have all had the childhood nightmare. Something dangerous is chasing us but we feel as though we are running through quicksand. No matter how hard we try it seems that our body just doesn’t respond. We become afraid of our own fear.

For so many of the organizations CCN responds to, that nightmare has become a reality. Whether it is the rage that follows an armed robbery, the shock of an industrial accident, or the grief that accompanies a suicide, employees will often give voice to that powerlessness, saying "I just wish I could have done something!" 

Effective crisis intervention understands that fear of powerlessness and quickly works to channel it into positive, life-giving directions. As a Crisis Care Network Specialist, you frequently consult with leaders regarding the absolute necessity of facilitating appropriate next steps for their workgroup, restoring focus. You walk along side traumatized employees and help them identify achievable goals of self care and a return to work, restoring hope.

Empowerment. Efficacy.  Momentum. These words are included in the ingredients for resiliency. We trust that this PracticePoints edition provides you with resources to lead well.

Best,

Jeff 

Jeff Gorter, LMSW
Account Executive
Clinical Team Member

Returning to Work After a Workplace Trauma
Employees returning to work after a traumatic event often have a host of questions: Am I ready? What can I expect? Is there anything I can do to prepare myself? At CCN we realize that those first few days back at the workplace are pivotal for the recovery and long-term success of employees who have endured a critical incident. In response to these unique challenges we have developed this brief tip sheet, suitable for distribution, to support the resilience of returning workers. To view this handout click Tips.
Recovery in the Aftermath of Workplace Violence: Guidance for Supervisors
The steps taken by supervisors immediately after a traumatic workplace event are often the best predictors of eventual return to work and productivity for the entire work-group. This excellent handout from the Center for the Study of Traumatic Stress provides concrete guidance for leaders and managers coping with the psychological aftereffects of a violent event. To view the handout click Recovery.
Powerless No Longer: Transitioning Impacted Employees to a Future Focus
When “under the influence” of traumatic stress, humans (and animals) typically react with the familiar Fight/Flight/Freeze Response. Multiple, immediate neuro-chemical adjustments quickly equip enhanced capabilities to address the present threat. Whereas these responses can have short-term survival value in the midst of a crisis, they often do not translate well to today’s work environments and inhibit personal and organizational productivity.

Consider these reactions in terms of their potential impacts upon productivity and return to work:

Fight

Amidst a perceived threat, people immediately attempt to make sense of the incident in attempt to gain some sense of control over it. [read more]

Caregiver
InsideCrisis Video Series


Crisis Care Network is pleased to offer Inside Crisis, our video series of brief (3-minute), educational presentations that address research-informed, take-and-use crisis leadership/response skills. To view the latest segments click here:

The Value of Group Response

Vision and Action

Competence and Compassion

CCN distributes Inside Crisis periodically with the goal of empowering those who face the task of leading in the midst of crisis. The video series will also be posted on Crisis Care Network’s YouTube channel (crisiscarenetwork).

We hope that this information will be helpful as you lead individuals and organizations out of crisis and into a positive new normal.

CCN's Online Best Practices Training


CCN's online, on-demand program, "Best Practices in Critical Incident Response in the Workplace" provides attendees with a no-cost, video-enhanced overview of:

  • The latest research and best practices in critical incident response.
  • The client relationship as it relates to serving employers.
  • What we have learned about resiliency and post traumatic stress disorder.
  • Overview of Psychological First Aid (PFA) guidelines.
  • How to conduct individual, small and large group briefings in the workplace.

This program summarizes the latest recommendations by leaders in the industry and integrates the Psychological First Aid principles published by the National Center for Post Traumatic Stress Disorder and SAMHSA. The training is self-guided and participants can progress through the sections at their own pace. To register for this free course simply send your first and last name to support@crisiscare.com. Access information will be emailed to you within 24 business hours.  

888.736.0911 | www.crisiscare.com © 2010 Crisis Care Network
 
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