When Tragedy Strikes: Crisis Management for Critical Incidents and Post Traumatic Stress Disorder
Nov 22 2011
Authors: Bob VandePol, MSW; George Everly, PhD; and Patrick S Clarke
When tragedy strikes, military contractors face the obvious human cost as well as resultant financial costs due to loss of productivity, employee attrition, litigation, increased workers’ compensation (WC) and disability costs, and reputational risk. If the tragedy is a WC loss related to an injury, employers typically provide immediate first aid and report the incident to the appropriate personnel. However, if the tragedy is psychological in nature, employers often fail to provide immediate, effective psychological first aid for employees. The appropriate and timely application of Critical Incident Response (CIR) has been found to mitigate workers’ compensation or disability costs and help facilitate prompt individual and organizational return to productivity.
When Tragedy Strikes: Crisis Management for Critical Incident and Post Traumatic Stress Disorder
For us, the key benefit to use CCN is about having available immediately the specialized, trained care our associates need. Our robberies happen late at night and on weekends. The workers compensation system is not set up to address the associate's needs in this situation. Untrained doctors and counselors think it is best to keep associates out of work whereas CCN knows the best option for the associate in most cases it to continue working. Once an associate is put out of work by Workers Comp doctors, it takes months to years to get the claim resolved.